A: Our services are typically charged on a per document per transaction basis without any long-term commitment on part of either the client or us the provider. Categories of charges generally pertain to a per trading partner setup fee and the per document per transaction fee. We aim to reduce your costs not increase them so there are no hidden fees.
Before we quote on a specific project, we gather all relevant information as provided by the customer to enable us to translate the project into anticipated programming requirements and time to completion. Quoted rates are then predicated on such parameters and are typically structured on a per document basis. The obvious preference will be to charge on the frequency of the orders and activity.
When little if any information is available about a given project, we simply quote on a standard document type and approximated time to completion basis. Such a rate structure takes risk and assumptions out of the equation. We keep track of our hours and because frequency of transactions are not always predictable we are always willing to negotiate initial rates during operations.